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Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!
Key Job Details
Required Education: Bachelor’s Degree
Position Type: Professional
Employment Type: Full-Time
Contract Type: Regular
Company : (0100) International Business Machines West Africa Limited
Req ID: 299200BR
Industries: Information Technology and Services, Computer Software, Financial Services
IKEJA ELECTRICITY INCREASE METER PRICE
Your Role and Responsibilities
The IBM Security Client Technical Specialist position is an integral part of the sales organization and work closely with the Sales team through the PreSales cycle. The role requires carrying out solution technical presentations, demonstrations, delivering Proof-of-Concepts and ensure client readiness for the implementation of proposed security solutions. The role also expects Business Partner technical enablement are delivered for security intelligence, data monitoring and protection. Business Partner technical enablement are a channel to build Business Partner ecosystem, to keep them up to date with new security capabilities incorporated within our products and solutions.
In this role, you will be a solution subject matter expert – analyzing customer situations and requirements and designing high quality security solutions, which are tailored to the client’s business and technical needs in a way that is valued by the customer and superior to the competition. It is essential that you are to apply in-depth understanding of best practices, key concepts, products, offerings and services within the IBM Security portfolio and utilize knowledge and experience about technology, industry and business.
IBM Security Solutions
Leads technical response to client’s Request for Proposals (RFP) and Request for Information (RFI) with the ability to articulate through writing clearly high- quality responses that describes the solution and how it meets the customers’ functional and non-functional requirements.
Proactively scope the technical solution required to address customer requirements, assess customers met and unmet needs, and recommend solutions that optimize value. Opportunistically pursue additional business development opportunities with the customer with Opportunity Identification.
Monitor customer support for technical solutions proposed throughout the sales process, intervening or alerting the sales and account teams to potential risks.
Effectively communicate within the IBM Security Systems Division providing feedback from the field in support of business opportunities that can grow our security solution.
Help deliver Business Partner technical enablement as the channel to continually build & maintain their skills.
Required Technical and Professional Expertise
Preferred Technical And Professional Expertise
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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