Sunday, August 1st, 2021

Vacancy: Customer Service Specialist at ​Trueluxe Limited

Trueluxe Limited, a real estate company, is recruiting to fill the position of a Customer Service Specialist in Lagos.

Job Description

  • Generate and develop a pipeline of new/existing sales leads and generate sales through telephone marketing of the company’s product / services
  • Initiate outbound calls daily which include outbound sales, marketing
  • Work closely with digital marketers to close deals from leads generated online
  • Strengthen customer relationships while attracting new ones and provide prospects/customers with complete information on product and process via telephone and emails
  • Handle incoming calls and inquiries
  • Manage Site Inspection Scheduling, taking calls and organize site/property visit schedule
  • Email & SMS Marketing – Manage Email boxes and Lists, and conduct active email and SMS marketing
  • Conduct LinkedIn Marketing Ц LinkedIn in-mailing, pitching, and driving engagements and promotions on LinkedIn
  • Engage with Clients/prospects through online platforms including WhatsApp
  • Conduct administrative tasks including documentation, managing client data/database
  • Calls log management, maintaining a coherent filing System and maintaining up to date records of client interactions.

Candidate Requirements

  • Experience in outbound customer service or telemarketing and converting leads to sales or similar role
  • Great Communicator – Persuasive and Convincing communication skills
  • Exceptional telephone manners and good time management skills
  • Ability to work under pressure, variable working hours and multi-tasking skills
  • Real Estate experience desired or good depth knowledge of the real estate industry and workings
  • Social media savvy
  • Proficiency in the use of Microsoft Excel, Word, PowerPoint & Outlook
  • Candidates must reside on the Island, around Ajah, Sangotedo, Awoyaya axis or nearby environs.
  • Candidates must have relevant certification, Diploma, OND, HND or a Degree.

How to Apply

Interested and qualified candidates should send their CVs on or before 15th July, 2020, using “Customer Service Specialist” as the subject of the mail to hr@trueluxe.ng

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