Saturday, July 31st, 2021

Vacancy: Customer Service Representative in Lagos

DecorhubNG.com is an online destination for all thing home and garden. Our goal is to help people find the perfect home products to furnish their home with ease and at the right price. We are recruiting to fill the position of a Customer Service Representative in Lagos.

Job Description

  • We are hiring a Customer Service Representative in Lagos to manage customer queries and complaints.
  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • We are hiring a Customer Service Representative to manage customer queries and complaints.
  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • OND, HND, B.Sc. in any discipline
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

How to Apply

Interested and qualified candidates should send their Curriculum Vitae on or before 27th June, 2020, using the “Job title” as subject of the email to this address: careers@decorhubng.com

READ N-POWER REGISTRATION STARTS JUNE 26, WHAT TO APPLY FOR?

PLEASE KINDLY TAKE NOTE, OGA CEO, DOES NOT COLLECT ANY FORM OF COMMISSION OR FEE FOR JOBS POSTING AND APPLICATIONS.

AND DO NOT PAY CASH OR TRANSFER TO ANYONE BEFORE APPLYING FOR JOBS.

SUBSCRIBE TO OUR GOOGLE PODCAST CHANNEL HERE FOR FREE

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: